Navigate to Preferences > Shipping Profile. Click the Shipment Settings tab. Selecting the appropriate controls will modify how the Origin, Destination, Bill To and Payment Type are pre-filled on all new shipment entries.

This is usually caused by 1 of 2 issues. The first issue can be resolved by allowing pop-ups from www.myUTS.net (view Example). The second issue is usually the way Adobe Reader or another PDF viewer is linked with your browser. We recommend re-installing the free version of Adobe Reader if you continue to experience problems Your PC may need to be rebooted after this installation.

On the shipment entry form, clicking on the magnifying glass will pull up a list of historical companies that UTS has on record. The address book icon pulls up the companies you have defined for your personalized address book locations.

Find your shipment in the Tracing section and view the details. At the bottom of this detail screen, you will see a link titled 'Change Detail'. Clicking on this link will pull the shipment details up in an editable form for you to submit to our dispatch office. Alternately, you can click on the Question Mark icon to send an inquiry directly to our customer service department.

Navigate to Preferences > Shipping Profile. Once you are on this page you will see both the Product Database, UTS Notes (Shipment Settings Tab), and BOL Notes (BOL Settings Tab). You can ADD, DELETE, UPDATE products and notes that you can use to fill in the shipment entry form to eliminate typing these items each time. For each item you add under Product Database, UTS Notes, and BOL Notes there is a setting titled “Default”. Checking this box will pre-fill each new shipment entry with the defined Product or Note.

Navigate to Preferences > Personal Profile. Once you are on this page you will see a section titled 'Your Associations'. If you are associated with more than one location you can choose a default location from the drop down. Alternately, you can type in a message in the text box provided to request changes to your account. This message is reviewed by UTS personnel and changes to your account will be activated next time you login to our online services.

Find your shipment in the Tracing section and view the details. At the top of this detail screen, you will see a link titled 'Inquire'. Click on the button to send an inquiry directly to our customer service department.

There is a 'Customize Grid' button above the tracing report marked with the icon. If clicked, it will open a window with all of the columns not presently on the grid that can be added to the report grid. To add a column, simply drag the column of choice from the window to the report grid. Alternatively, you can drag most column from the grid to the window to remove them from the report. To save the layout so that all of the columns you have rearranged are on the tracing page every time you return to the page, click the 'Save Column Order' button marked with the icon above the report grid.

Navigate to Documents > Invoice Documents. If you know the UTS provided invoice number, you can enter it in the appropriate text box and click Get Documents. Alternately, you can select a Week End Date that you are looking for and all the appropriate documents will be available to you.

Navigate to Documents > Shipping Documents. An extensive form is provided to assist you with finding the documents you need. Not all fields are required nor are the complete numbers. If you only know the first 3 characters of the pro number, put those in and click Get Documents. There are several criteria available for you to search from, so just provide any unique info to retrieve the documents you are looking for.

Customization functionality has been consolidated to the Pencil Tool that appears at the top of each report. You can add as many as 50 fields to your myUTS reports, everything from Account Numbers to Vehicle Types. The Pencil Tool allows you to choose which fields to display without leaving the report screen.

How to use the Pencil Tool

The Pencil Tool opens a list of fields that can be added to your report. To add a field, simply drag it from the list to your report grid. Once the field is added, you can rearrange the columns in your report by dragging a Column Header to a different location in the Header Row.

The Pencil Tool can also be used to remove a field from a report. First, click the Pencil Tool to open the Drag and Drop Field Selection window. Then drag the Column Header for the field you want to remove from the report layout onto the Drag and Drop Field Selection window. It will disappear from your report.

Once you have set up the report fields that you'd like to see on a recurring basis, please remember to save your layout using the Save Tool at the top of the report.